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Hotel Grand Continental Kuala Terengganu, Kuala Terengganu
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Key details
About the Hotel
Lot 004023, Jalan Sultan Zainal Abidin, Daerah 8,
Kuala Terengganu,
Malaysia,
Terengganu
Hotel Grand Continental Kuala Terengganu is a 4-star establishment offering comfort and convenience for both business and leisure travelers. The hotel is strategically located close to key attractions like Shahbandar Jetty and Batu Buruk Beach. It features an outdoor pool and a variety of dining options. This hotel emphasizes both modern amenities and traditional Malaysian hospitality.
Location
The hotel is located approximately 20 minutes from Sultan Mahmud Domestic Airport and is close to major tourist attractions and bus stations. Its proximity to Shahbandar Jetty allows easy access to local fishing activities. Guests can explore nearby destinations such as the Malaysian Handicraft Centre and Batu Buruk Beach to enjoy the area's natural beauty.
Rooms
All guestrooms at Hotel Grand Continental Kuala Terengganu are equipped with air conditioning, free WiFi, and a flat-screen TV with satellite channels. Many rooms offer picturesque views, including options with river and sea views. Bathrooms are appointed with shower/tub combinations, rainfall showerheads, and complimentary toiletries. The hotel provides 24-hour room service for added convenience.
Eat & Drink
The on-site Jala Mas Coffee House serves a diverse menu featuring local and international cuisine for breakfast, lunch, and dinner. Guests can enjoy Malaysian specialties like Laksa and Netbat during their stay. Outdoor dining options are available, allowing guests to savor their meals al fresco. Additionally, the hotel offers special dinner packages that include a Chef's Special and steamboat dinners.
Leisure & Business
Hotel Grand Continental provides various leisure amenities, including a gym and an outdoor swimming pool for guests to unwind. The hotel also features good conference and banquet facilities, catering to business needs. Guests can expect a 24-hour front desk and access to dry cleaning and laundry services. Safety features such as smoke detectors and security systems ensure a secure environment.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Ample Parking Space
“I appreciated the ample covered parking spaces available, protecting my car from the heat while I enjoyed my stay.” view full review
Delicious Sahur
“The sahur buffet offered a satisfying selection of dishes, making it a pleasant way to start the day.” view full review
Spacious and Clean
“The room I stayed in was impressively spacious and impeccably clean, providing a comfortable retreat after a long journey.” view full review
Well-Functioning Amenities
“All facilities in the room were in excellent working order, ensuring a hassle-free and enjoyable experience during my stay.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Stores/Commercial services
Dining
In-room breakfast
Restaurant
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's buffet
Children's pool
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Plunge pool
Beach umbrellas
Sun loungers
Live entertainment
BBQ facilities
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Patio
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Lot 004023, Jalan Sultan Zainal Abidin, Daerah 8,
Kuala Terengganu,
Malaysia,
Terengganu
Map view
Lot 004023, Jalan Sultan Zainal Abidin, Daerah 8,
Kuala Terengganu,
Malaysia,
Terengganu
City landmarks
Jalan Bandar
Street art
3700 ft
Mosque
Crystal Mosque
1.7
mi
Parks
Pasar Payang Kuala Terengganu
2400 ft
209 Jalan Kampung Cina
Turtle Sculpture
3500 ft
Mosque
Al-Muktafi Billah Shah Mosque
4900 ft
Jalan Kampung Laut Kampung Laut
Pusat Sains & Kreativiti Terengganu
2600 ft
Jalan Sultan Zainal Abidin
Shahbandar Jetty
2100 ft
Shopping Area
Paya Bunga Square
2400 ft
Jalan Sultan Zainal Abidin
Maziah Palace
1.1
mi
Jalan Kampung Cina
Pulau Warisan KT
3700 ft
Jalan Kampung Cina
Chinatown, Kuala Terengganu
3500 ft
79
World Heritage Lane
2600 ft
47 Jalan Kampung Cina Kampung Banggul
Payang Memory Lane
2300 ft
Taman Tamadun Islam
Taman Monumen
2600 ft
Jambatan Angkat Terengganu
2600 ft
Kuala Terengganu Drawbridge
2600 ft
Jalan Kampung Cina
Ho Ann Kiong Temple
3200 ft
Garden
Bulatan Batu Bersurat
4200 ft
20300 Kuala Terengganu
Makam DiRaja Bukit Keledang
3600 ft
off Jln Kampung Cina
Turtle Alley
4300 ft
Aiman Legacy Sourvenir Cenderamata
1.1
mi
Jalan Balik Bukit
Kuala Terengganu Waterfront
1.2
mi
Pulau Duyung Kecil
Kota Lama Duyung
4900 ft
Mosque
Masjid Kampung Duyung Kecil
4900 ft
Island
Duyong Island
1.1
mi
Jalan Sultan Zainal Abidin
Kuala Terengganu Tourism Information Center
1.1
mi
Jalan Bandar
Waterfront
1.2
mi
Nearby
Jalan Sultan Zainal Abidin
Bukit Puteri
1300 ft
Mosque
Abidin Mosque
2000 ft
Harbor
Pasar Payang Alley
2000 ft
Restaurants
Restoran Ocean
900 ft
2079 Jln Sultan Zainal Abidin
Coffee Lab
900 ft
M1-1-04 Jalan Sultan Zainal Abidin,
MD Curry House
1300 ft
Jalan Kampung Dalam
Hai Peng
1600 ft
Jalan Sulaiman
Terradala Museum Cafe'
1700 ft
77A Jalan Sultan Sulaiman
On The Way Kopitiam
2400 ft
147 Jalan Bandar
The Kitchen
2500 ft
Jalan Sultan Zainal Abidin
Uncle Chua Signature
3100 ft
Jalan Sultan Zainal Abidin Near Ming Star Hotel
Suite 18 Hidden Cafe
3000 ft
65
Adeq Sue Ikan Bakar
3100 ft
Restaurant
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Convenient location
Clean rooms
Unfriendly service
Musty rooms
6.6/10
Nice
Rooms
6.3
Location
8.9
Service
5.9
Dining
5.2
Guest reviews
6.6/10
based on 15 reviews
3/5
based on 254 reviews
7.5
7.5/10based on 1896 reviews
#4 of 59 hotels in Kuala Terengganu based on Tripadvisor
Erin
United States of America,
September
2024
5.4/10
I had a mixed experience during my stay at the hotel. The location is fantastic, with a great view and close to many attractions, but the room itself was disappointing, feeling quite dated and dusty. The service left a bit to be desired, particularly when it came to readiness and communication. However, the price was reasonable for the location, which is a plus.
Rooms
5.0
The room was spacious, but unfortunately it had a lingering cigarette smell and felt like it hadn't been updated since the 80s, feeling dusty overall.
Service
5.0
The service was lacking; staff were not very accommodating, and my room wasn't ready even after I returned an hour later as suggested.
Location
9.0
The location is fantastic, with a beautiful sea view and close proximity to many attractions in the area, making it easy to explore.
Dining
5.0
The dining experience was below average, needing immediate improvement despite a good first day.
Facilities
6.0
Facilities were standard, not particularly impressive but functional.
Tommy
United States of America,
September
2024
6.8/10
I had a pleasant stay at this hotel! It’s situated in a decent location with plenty of small shops and food vendors around. The room was clean and comfortable, making it a great value for money. However, the service from some staff could have been friendlier, and the breakfast options were quite limited.
Rooms
8.0
The room was clean and comfortable, perfect for a family of two adults.
Service
6.0
The service from the coffee shop staff was a bit lacking in friendliness, which was disappointing.
Location
7.0
The hotel has a decent location with easy access to attractions like pasar payang and Chinatown.
Dining
5.0
The breakfast buffet didn't offer much variety and really needs improvement.
Facilities
8.0
The hotel had a nice, somewhat calm atmosphere throughout, which was enjoyable.
Howard
United States of America,
August
2024
7.4/10
I had a fairly mixed experience at the hotel. The location is fantastic, near the beach and plenty of little shops and places to eat. The rooms were clean, but I did face some issues like a strong smoke smell in the first room and a broken lock in the second. The staff was friendly, which was a plus. That said, the dining options could use improvement, especially for breakfast. Overall, it’s a good value for the price, but there are definitely areas that need attention.
Rooms
6.0
The rooms were generally clean, but my first room had a strong smell that felt like a smoking area. The second room had a broken window lock, which was concerning.
Service
8.0
The staff were very friendly and helpful, providing a calm and relaxed vibe throughout my stay.
Location
9.0
The location is great, just 5 minutes from Batu Burok Beach and close to the town with plenty of retail shops and food vendors.
Dining
7.0
The breakfast had many varieties, including traditional Malay dishes, but I had to get it early which limited my options.
Facilities
7.0
The facilities were decent, but I didn’t get a chance to explore them fully.
Eric
United States of America,
August
2024
5.8/10
I had a mixed experience at the hotel. On the plus side, the location is fantastic, making it easy to access many attractions. I found the staff to be friendly, which added to the overall experience. Unfortunately, the service could have been more attentive, and the dining options were quite limited, especially for breakfast. With the price we paid, I was hoping for a bit more in terms of room cleanliness and dining variety.
Rooms
5.0
The room I stayed in was not properly tidied up; I noticed some rubbish still lingering in the corner, which was quite disappointing.
Service
5.0
While the staff was friendly, the overall service was lacking. They didn't guide customers properly, and I felt they were not very attentive during breakfast or at the reception.
Location
9.0
The hotel's location is very strategic, as it's close to the ferry terminal and many attractions in Kuala Terengganu. I really appreciated how conveniently located it was.
Dining
5.0
The dining experience left a lot to be desired. The breakfast spread was not satisfactory, especially when compared to other hotels of similar standing.
Facilities
6.0
The hotel had some decent facilities, but they didn't stand out as exceptional.
William
United States of America,
August
2024
7.6/10
I recently stayed at this hotel and overall, it was a great experience. The location was fantastic, right in the heart of the city and close to key attractions. The rooms were comfortable, and the staff were friendly and accommodating. However, the service could have been improved in some areas, especially when it came to pool access, and the breakfast, while decent, could offer more variety.
Rooms
8.0
The rooms were clean and comfortable, providing a nice retreat after a day of exploring.
Service
7.0
While the staff was generally friendly, there were a few hiccups, such as being asked to leave the pool area unexpectedly.
Location
10.0
The hotel's location is perfect; it’s centrally located, making it easy to walk to nearby attractions and enjoy the views of the city.
Dining
6.0
Breakfast had a good variety, but it could definitely be enhanced with more options.
Facilities
7.0
The amenities were quite nice, though I found some aspects could use a bit of updating.
Bill
United States of America,
July
2024
6.4/10
I had a mixed experience at the hotel. The location was fantastic, making it easy to explore nearby attractions and enjoy local restaurants. The rooms were spacious and mostly clean, but there was a funky smell that was a bit off-putting. The service was friendly, yet I felt a little uncomfortable with some interactions. The dining could definitely use improvement, as the food quality didn't quite match what I expected. Overall, it was good value for money, but there are a few areas that need attention.
Rooms
7.0
The rooms were spacious and comfortable, but I did notice an unpleasant smell in my room.
Service
6.0
The staff was polite and helpful, but some interactions were a bit uncomfortable.
Location
9.0
The hotel is in a great spot, close to various restaurants and interesting locations.
Dining
5.0
The food was disappointing and didn’t meet my expectations, needs more variety and quality.
Facilities
6.0
The facilities were basic, nothing particularly stood out but they met my needs.
Steven
United States of America,
June
2024
6.0/10
The hotel is conveniently located near several attractions, which made it perfect for my short stay. However, I found the rooms had a strong cigarette smell, especially in the toilet, which was quite off-putting. The staff were friendly and accommodating, but the service was a bit concerning when they made a copy of my ID without my permission. Overall, the hotel offers good value for the location, but the experience could definitely improve.
Rooms
5.0
The room I stayed in was decent for a night, but it had a strong cigarette smell that lingered, particularly in the bathroom.
Service
6.0
The staff was really friendly, but I was uncomfortable with them making a copy of my identity card without my permission.
Location
9.0
The location was great, right at the center and really close to the drawbridge, KTCC, and Batu Buruk Beach.
Dining
5.0
Dining was less than adequate, with a poor selection of greasy and unappetizing food, especially for breakfast.
Facilities
6.0
The facilities were basic, and nothing stood out as particularly impressive, but they met our needs for the night.
Kenny
United States of America,
June
2024
6.0/10
The hotel offers a stunning location and easy access to various attractions, making it very convenient. While my room was quiet and spacious with a lovely sea view, it felt a bit dated for the price I paid. The service, unfortunately, wasn't up to par with some unprofessional behavior from the staff. Overall, it's a good spot for exploring but there are definitely some areas that need improvement.
Rooms
6.0
I stayed in room 1010, which was quiet and spacious, offering a lovely view of the sea. However, the room showed signs of age and didn't meet my expectations given the rate I paid.
Service
5.0
The service left much to be desired. Some staff members were passing remarks about guests in a language they thought we wouldn't understand, which felt really unethical. They weren't very helpful or friendly and didn't guide us to our assigned table.
Location
9.0
The location is undeniably amazing, very close to numerous attractions. I found it easy to access shops and restaurants, making it super convenient for eating out and exploring.
Dining
5.0
The dining options could definitely use more variety, especially in local dishes. While the food was okay, it didn't really impress, and I do hope they consider adding more Trengganu food to the menu.
Facilities
6.0
I didn’t make full use of the facilities but they seemed adequate. However, there's room for improvement in enhancing the overall experience.
Mary
United States of America,
June
2024
6.8/10
The hotel had a few ups and downs during my stay. While I found the rooms clean and comfortable, they had an old-fashioned feel and a slight mustiness. The staff, unfortunately, lacked a friendly touch when it came to inquiries about parking. On the bright side, the location was fantastic and very convenient for exploring the area. I also enjoyed the breakfast, though it was quite basic overall.
Rooms
7.0
The rooms were clean and comfortable but felt a little old-fashioned and musty.
Service
5.0
The service could be improved; the staff wasn't friendly when I asked about parking.
Location
9.0
The hotel is perfectly situated right in the middle of town with easy access to attractions.
Dining
6.0
Breakfast was decent with a selection of traditional Malay cuisine, though nothing too elaborate.
Facilities
7.0
The facilities were satisfactory, but nothing stood out as exceptional.
Convenient location
Unfriendly service
Louise
United States of America,
May
2024
7.4/10
I had a pretty good stay at the hotel! The location is fantastic, just a short walk to the beach and close to local attractions. My room was clean but the pillows were a bit too soft for my liking. The staff was friendly and helpful, but there was some miscommunication regarding my dining preferences. Overall, it felt like good value for money considering the amenities available.
Rooms
7.0
The room I stayed in was clean and spacious, though the pillows were too soft for my taste.
Service
7.0
The staff were very friendly and eager to help, but there were a couple of mix-ups with my meal orders.
Location
9.0
The hotel's location is great, just 5 minutes from Batu Burok Beach and conveniently close to a convenience store.
Dining
6.0
The breakfast selection could be a bit better, but I enjoyed the local fruits they offered.
Facilities
8.0
The hotel had nice amenities, including a pool area that was well-maintained.
Dick
United States of America,
April
2024
6.6/10
I had a mixed experience at the hotel. The location was fantastic, just a stone's throw from the beach and surrounded by shops and restaurants. My room was comfortable, but I could still smell smoke despite requesting a non-smoking room. The service could be improved as well; I was asked to come back after an hour for assistance. Overall, the experience had its highs and lows, but it was a fair value considering the location.
Rooms
7.0
The room was well-appointed and fairly comfortable, but I noticed a smell of cigarettes despite choosing a non-smoking option.
Service
6.0
The staff members were pleasant and professional, but I did face some delays when I needed assistance.
Location
9.0
The location was a major plus, right by the beach and near a new mall with a great view of the drawbridge.
Dining
5.0
I found the dining experience underwhelming with limited variety and cold food presented at breakfast.
Facilities
6.0
The facilities were decent overall, but I expected more modern amenities based on what was advertised.
Dave
United States of America,
April
2024
6.2/10
My stay at the hotel was quite a mixed bag. The location is fantastic, right in the heart of the city and close to attractions. However, the rooms had an unpleasant smell and weren't ready upon arrival, which was disappointing. The staff was friendly and helpful, but the service could use improvement, especially with room cleaning. Overall, while the location is a major plus, the condition of the rooms really needs attention.
Rooms
5.0
The rooms had a strong cigarette smell and felt unprepared upon arrival, which was quite off-putting.
Service
6.0
The staff were nice and helpful, but they didn’t make up the room as requested.
Location
9.0
The location is great, being near the center and within walking distance to many attractions.
Dining
5.0
The dining options were average and I think they could really improve by including local dishes.
Facilities
7.0
I didn't get to experience many of the facilities, but they seemed adequate.
George
United States of America,
April
2024
6.6/10
My stay at the hotel was quite decent. The location is truly fantastic, making it easy to explore nearby attractions. The rooms are spacious and clean, although they do have a bit of an outdated feel. The service was friendly, but there were moments where it seemed like staff were just doing the bare minimum. Overall, it's a good value for money, especially given its central spot.
Rooms
7.0
The rooms were spacious and clean, but they do show signs of age and could use some updating.
Service
6.0
The staff were friendly and polite, but at times it felt like they were only doing the minimum required.
Location
9.0
The hotel is centrally located, making it only a 10-minute drive to places like Pasar Payang and Chinatown.
Dining
5.0
The dining was okay, nothing too spectacular, and I found the options a bit lacking especially for breakfast.
Facilities
6.0
The facilities are decent, but nothing luxurious or standout.
Justin
United States of America,
March
2024
7.0/10
The hotel is located in a central area, making it easy to access local attractions, which was definitely a plus for me. The rooms were fairly comfortable, although I felt they could use a bit of improvement for family stays. On the downside, the service was decent but not particularly helpful in recommending places of interest in Terengganu. Additionally, I was a bit disappointed with the dining options as they were less than adequate, lacking local flavors. Overall, the hotel offers good value for money given its location, but there are areas that need work.
Rooms
7.0
The rooms were fairly comfortable, but not really ideal for a family of two adults.
Service
7.0
The service was decent and the staff were friendly, though they didn’t promote local attractions effectively.
Location
9.0
The hotel was in a central location, making it easy to reach nearby attractions and just a few minutes by Grab to the airport.
Dining
5.0
The dining experience was quite lackluster with very poor food selections that did not represent what Terengganu has to offer.
Facilities
7.0
There seemed to be a good range of facilities, but specifics weren't highlighted during my stay.
Phil
United States of America,
March
2024
7.0/10
The hotel is in a strategic location with plenty of nearby restaurants and attractions, making it easy to explore. The rooms are nice and offer a great view of the bridge, but there were some minor issues with service that could be improved. The dining experience was quite basic, not quite what I'd expect from a hotel. Overall, it provides good value for money but could benefit from better service and dining options.
Rooms
8.0
The rooms were clean, comfortable, and had a nice view of the bridge.
Service
6.0
The staff could be more proactive and friendly, and there were some hiccups with room access.
Location
9.0
The location is super convenient, just next to the Terengganu drawbridge and only a few minutes from Pasar Payang.
Dining
5.0
The breakfast was quite basic and didn't meet my expectations for a hotel of this caliber.
Facilities
7.0
The facilities were decent but not particularly impressive.